Specifications include, but are not limited to: Applicability *Pertains to the performance of any Service, the replacement of any Part of the Facility that becomes unfit or unavailable for use and/or performing the Repair necessary; that restores full operation of the Facility. Response time *Response time of less than 24 hours upon receiving notification from facility including proposal for corrective action *Site attendance within less than 24 hours upon confirmed corrective action plan; Restore system output and documentation *restore system output within less than 3 days; *submit fault clearance report electronically within 7 days. Travel to and from site included Task Description ○ Vendor to review Facility performance and assess the need clean panels the annual scheduled cleaning prior to Summer Period ○ Professional cleaning of all panels ○ Provision of clean, deionized water (post job), to be quoted separately ○ Provision of a proposed schedule for panel washing not later than 2 weeks after signing contracts; Task Description Calibration of Electric Meter ○ Calibration of electric meter may be required once the meter's certificates are expired (5 years), qualified personnel needed. Additional Testing (used when problems are identified and may include): ○ Short circuit (Isc) testing of strings ○ Current-voltage (IV) curve testing of strings ○ Insulation resistance tests (“megger” tests) of conductors at specified voltage ○ Thermal images of combiner boxes (opened and closed), disconnects, inverters (external and internal at a specified operating point for a specified period of time), and modules