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Chatbot Software (Virtual Assistant) Solution


Location
Utah
Publication Date
03/11/2020 03:14 PM EDT
Closing Date
04/13/2020 03:00 PM EDT
Issuing Organization
State of Utah - Division of Purchasing
Solicitation Number
Description

Specifications include, but are not limited to: Conducts a conversation via auditory or textual methods. Such program convincingly simulates how a human would behave as a conversational partner. Provides rapid and accurate automated answers to 1000s of commonly- and frequently-asked questions covering all areas set by an Eligible User. Provides a 24/7/365 resource to current and prospective customers of the Eligible User, allowing them to get the answers they need any time of day.

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