Specifications include, but are not limited to: The Access Control Systems category includes, but is not limited to the following services: All aspects of access control system services. Installation of new systems. Replacement or upgrade of systems. Removal of existing systems. Integration of various types of systems. Provide and install all related equipment and any items necessary for operation and installation of equipment such as wires and fasteners that are needed to complete work. Maintenance and repair (including emergency repairs) of systems as follows: Respond onsite to trouble calls within twelve (12) hours, including weekends and holidays. Repair personnel must carry adequate hardware inventory to replace, repair, and/or maintain each system at the time dispatched. Repair personnel must be prepared to provide an immediate replacement for defective equipment and shall not remove a defective unit without an immediate replacement. Replacement and repair of equipment must be provided to a specific location, or within an assigned geographical area inside a location.
