Specifications include, but are not limited to: 1. Person-centered services In coordination with the Team, the Contractor shall provide intensive, individualized, person-centered clinical and non-clinical services that support both immediate and long-term outcomes related to the best interest of the Person. To support person-centered services, the Contractor shall: a. Tailor services unique to each Person’s needs and strengths; b. Use a trauma-informed treatment model. If the model requires certification, the contractor must show proof of certification and notify DHS of the model being used. c. Target services to address criminogenic risk; d. Coordinate closely with other service providers, the Case Manager, and other Team members; e. Engage parents, family members, and caregivers, as appropriate and pre-approved by the Case Manager; f. In coordination with the Team, ensure services are family-driven and Person-guided, with the parent and the Person making decisions regarding their services and service planning; g. Promote permanency in a family setting, including developing the skills, relationships, and natural supports necessary for parents and family members, as well as the Person, to be safe and successful together at home; h. Engage other family members, community members, and positive natural supports in the Person’s services, especially when a parent is unable to participate in services; i. Seek ways to increase the involvement of natural supports in the Person’s life and decrease dependence on formal supports; j. Evaluate the effectiveness of services on an on-going basis, adjust services in collaboration with the Team, as needed, to improve effectiveness, and make recommendations on service changes if the Person is not progressing, desired outcomes aren’t being achieved, or there is an approach that may be a better fit for the needs of the Person; and k. Deliver services and supports within the least restrictive, most normative environments that are clinically appropriate. 2. Direct oversight supervision The Contractor shall provide direct oversight based on the Person’s needs. The Person's specific oversight needs will be documented in writing by the Case Manager at the time the Person is placed. 3. Clinical Services The Contractor shall provide clinical services based on the Person’s needs. Clinical services must be delivered by those licensed and trained to do so. The Person's specific clinical needs will be documented in writing by the supervising clinician at the time the Person’s treatment plan is completed. Clinical staff must be available 24 hours a day, seven days a week (“24/7”) and available onsite according to the treatment model. 4. Team meetings The Contractor shall: a. Actively participate as a member of the Person’s Team; b. Participate in Team meetings at least monthly and more often if the Person is in crisis; and c. Initiate Team meetings, as appropriate. 6. Healthcare services The Contractor shall ensure each Person receives appropriate health care services throughout the duration of placement, shall have access to licensed nursing staff 24/7, (on-site, if required by the treatment model) and arrange for needed medical, dental, and additional mental health services and follow-up visits in consultation with the Case Manager.
