Specifications include, but are not limited to: Functionality • Ticketing system requirements should allow Murray City the ability to sell and manage real-time inventory of general and reserved admission event tickets. • Provide an internet-based, secure, brand-able, online storefront and shopping cart experience for end-user customers that allows for credit card processing and issues unique codes that can be scanned for each ticket purchased. • The storefront must be optimized for mobile devise use. • Ticket delivery methods for online purchases should include print-at-home and mobile device redemption. • Ticketing system must have the ability to upload compatible codes which can be sold and validated through Contractor’s system. • The system should provide a client-side backend that allows for the Murray City user access and permission levels for report viewing, order and report downloads, re-issue of lost tickets and other customer service functions. • Storefront features should include discount capability, sales of individual products with different offline dates, allow for descriptions, disclaimers, and restrictions of use to appear on storefront. • The system must have the capability to add customized elements to tickets including but not limited to logos, photos, and sponsor offers. • Ticketing site should have social media sharing options. Equipment/Hardware • Contractor must provide a list of required equipment or software setup the City will need to have to operate the system • Ability to swipe credit card via ticketing system at box office sites Ticket Requirements • Each ticket sold must have a unique code that can be scanned. System must allow for the following: o One-time scans o Multiple scans for same code • System must allow for date or time specific codes that are only valid for a specified date or time range. • Ability to format print-at-home tickets to allow for to accommodate the following at a minimum: o Murray City Logo o Sponsor offers o Redemption/Restriction/Legal Language • The system must offer a mobile device friendly format. • Ticket options must include but not limited to: o Season/Subscription tickets o Single o Reserved o General Admission o Special offers o Discounts o Promoter codes • Ticket purchasing options to include, but not limited to: o Online o Mobile both IOS and Android o Will Call o Print-at-home