The study shall analyze the efficiency and effectiveness of the policies, procedures, management, facilities, and operations of the Sandy Public Utilities Department, to respond to the issues outlined below. The analysis shall include comparisons with similar-situated cities in the United States, especially those located in Utah and the Intermountain West. Criteria such as city size, department size, demographics, large central city, age of city neighborhoods, form of government, etc., should be used in the comparisons wherever possible. The study should focus on the management structure, staffing levels, efficiency and effectiveness of day-today operations, utility rate structures, and the sufficiency of support equipment, facilities, facility security, technology and data tools used by Public Utilities to complete its mission.