Specifications include, but are not limited to: ncluding, but not limited to; adequate on-site staffing, claims self-audits, payments and adjusting, compliance
monitoring to ensure claims are adjusted timely and properly, maintaining the HISD High Tier performer rating by
the Texas Department of Insurance and maintaining adequate reserves throughout each claim to ensure
adequate funding etc. In order to administer workers’ compensation claims in a prompt, proficient and costeffective manner, HISD’s third party administrative (TPA) staff is currently located in the Workers’ Compensation
Department in the Teledyne Building, located at 5827 Chimney Rock Road. Should HISD relocate the on-site
staff, HISD agrees to pay all reasonably appropriate moving costs, but reserve the right to designate its own staff
or contractors related to the move, except that the Provider agrees to cover the cost to move their phone lines
and T-1 line (or other direct Internet connection).