Specifications include, but are not limited to: The required services to be provided are Crucial Learning Training for HHSC Long-Term Care Regulations (LTCR). This training is specifically designed for state and federal government surveyor staff who perform regulatory duties and conduct highly complex discussions with long-term care providers that are regulated by state and federal government entities. The training material will train the survey staff who conduct surveys and investigations in longterm care facilities that are licensed and regulated by HHSC Long-term Care Regulation (LTCR). The performance measures that LTCR surveyors are expected to follow are for state and federal employees who work in regulatory long-term care settings. The training is by Crucial Learning and is specifically designed for state employees to provide best practices and training and to ensure employees remain in compliance with rules and regulations and performance measures. This training provides resources, guidance and best practices that are designed to assist survey staff with conducting difficult surveys, investigations, and conversations with long-term care providers that LTCR licenses and regulates. The training material and courses will be delivered virtually which allow survey staff the flexibility to obtain their training as time and workload allows, without negatively impacting their ability to perform their regular work duties...