Specifications include, but are not limited to: Create a baseline inventory of the current services delivered to the county including: - Service type (e.g., POTS, DIA Circuit, eFax, seat license, etc.) - Realized cost on each service delivered (Access fee, LD, Taxes, per usage fee, etc.) - Historical usage patterns on each service delivered (when available) - Service provider contract terms (end dates, ETF’s, SLAs, etc.) Analyze the current baseline inventory to identify opportunities for improvement including un-needed services, usage to service plan mismatches, historical billing errors, better rate options, alternative technology options Recommend opportunities for operating expense efficiency improvements to the County staff Work with the County staff and service providers to implement all County approved improvement opportunities Ensure all approved improvements are fully implemented (e.g., check services and bills to ensure each implementation is completed correctly) During the life of the project, monitor and analyze (on a monthly basis) each service purchased from suppliers to: - Ensure it matches to the agreed services and fees (e.g., billing errors) - Identify any new opportunities for continuous improvement (e.g., change service plans to match new usage patterns)