Specifications include, but are not limited to: Upgrade Perceptive Content (ImageNow) from Version 7.1.5.1602 to Version 7.3. Vendor will provide technical and product consulting services to upgrade TAMUQs Perceptive Content (ImageNow) version 7.1.5.1602 to version 7.3 and Perceptive Experience Content Apps 3.0. Services will include server and network support, solution testing, and super-user training, in addition to creating any documentation and deliverables agreed upon by both parties. Upgrade will include Perceptive Content Server and currently installed components and agents. Upgrade will include replication of current system configuration and functionality. Upgrade two environments – Production and Test. TAMUQ will deploy new servers and Operating Systems per requirements of Perceptive Content version 7.3 Desired timing for upgrade is during Qatar weekends, which is Friday/Saturday. Perceptive Content Server (7.1.5 to 7.3) ImageNow Database Import Agent(s) Batch Agent External Message Agent File System Agent Job Agent Monitor Agent Notification Agent OSM Agent Task Agent Alarm Agent Retention Agent Workflow Agent WebNow and Apache Tomcat Additional Components to be Upgraded Perceptive Email Agent User Replication Agent Output Agent Business Insight Retention Policy Manager Document Filters Integration Server RabbitMQ Erlang Programming Language