Specifications include, but are not limited to: Software services may include, but are not limited to installation, configuration, training, maintenance, support, licensing compliance services, and license management services. It does not include customization services. The Successful Respondent shall provide some or all of the COTS types below. NOTE: the following list is not exhaustive; the Successful Respondent may also provide COTS types not listed. Appointment Management*; Artificial Intelligence (AI)*; Asset Management; Audit Management; Building Maintenance Management; Business Process Management; Business Process Automation; Check Writing and Management Software; Cloud Storage; Construction Management; Contract Management (including eProcurement and Procure-to-Pay suites)*; Data Loss Prevention Storage; Data and Device Security; Developer Tools; Disaster Recovery; Emergency Notification Systems; Engineering Design; eProcurement*; File Synchronization (personal cloud, and client); Financial Management Systems