Specifications include, but are not limited to: 3.1.Billable services. Documented services delivered through any of the following methods qualify as billable coaching or technical assistance hours: 3.1.1.Direct meetings with the client, either in‐person or via video conference. 3.1.2.Telephone conversations with the client. 3.1.3.Staff time spent working on the client’s behalf. 3.1.4.Emails and written correspondence with the client or on the client’s behalf. 3.2.Types of services. Contractor shall provide direct coaching and technical assistance to clients in the following areas: 3.2.1.Starting a Business – assistance provided shall include, but is not limited to: 3.2.1.1.Testing assumptions and refining the business idea; 3.2.1.2.Conducting a feasibility analysis and/or coaching the client through a “lean startup” process; 3.2.1.3.Identifying all steps necessary to start the business.