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Recreation Management System


Location
Texas
Publication Date
01/29/2020 01:21 PM EST
Closing Date
02/26/2020 04:00 PM EST
Issuing Organization
City of El Paso
Solicitation Number
Description

Specifications include, but are not limited to: 1. Company has a customer care department (support & implementation personnel only) dedicated to the proposed product. 2. Customer Care Staff are dedicated to support & implementation. (e.g. time is not split between development and support) 3. Live support is available for any issue from 9AM – 8:30PM (MST) Monday – Friday. 4. Live support is available for system down issues 24 hours a day, 7 days a week. 5. 24 hour a day incident reporting and tracking is available through the company website.

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