Specifications include, but are not limited to: : Provide technical support and maintenance of the current OnBase system. TxDOT will occasionally require Vendor’s assistance with the services identified as Support Services in Paragraph 2.5. TxDOT envisions Vendor providing these services under a task order that specifically identifies the needed activities and deliverables prior to Vendor providing such assistance. Annually, TxDOT expects Vendor to perform standard best practice health check assessment to evaluate existing TxDOT OnBase environments to ensure the following two conditions are met: current system infrastructure and architecture is configured according to best practices and system is expected to properly scale to accommodate future load expectations.