Company agrees to provide a one call notification system for CPS Enery which shall include, but not be limited to the following Services (the “Services”): Company shall provide intake services for both Excavator calls and Excavator electronic requests directed to 811 (“Call”). Company shall create a Locate Ticket, attached as Exhibit A, for each call or electronic request (“Ticket”) within five (5) minutes of receiving the Call in a software program (“Software Portal”) offered by Company. After a Ticket is generated, Company shall provide the Ticket in an electronic format to CPS Energy via an SFTP site. Company shall manually resend any Ticket within 15 minutes of email request by CPS Energy. Company shall provide a response to Excavator(s) by email if an email address is provided or by phone once a Ticket has been resolved. Company shall develop and participate in damage prevention outreach activities in the San Antonio and surrounding area.