Specifications include, but are not limited to: Develop and staff a 24 hour domestic violence/intimate partner crisis hotline to provide trauma-informed assistance and service referrals for domestic violence victims. Work should include but is not limited to:Complete assessment of existing domestic violence referral process in San Antonio area hospital systems;develop model referral system in collaboration with local domestic violence service providers; implement a pilot model referral system in one hospital system; identify a collection system for related data; and provide training to area hospitals on a referral system. Proposal should include demonstrated capacity to serve in multiple languages and to meet the needs of LGBTQ, immigrant and special needs residents