Specifications include, but are not limited to: A. Tarrant County is requesting bids for an annual maintenance agreement for a C-Cure Access Control System to include software upgrades/updates, repairs, and equipment purchases. B. Tarrant County intends to award to a primary, secondary, and alternate. The selection criteria will be based on a combination of annual and hourly rates, parts mark-up, and availability of personnel to perform the work when needed. C. Tarrant County has a list of downtown and suburban buildings that have existing equipment, reference Attachment A. The equipment must be operational 24/7. It is of vital importance that any equipment that is not operational be repaired or replaced within one (1) to two (2) hours, on-site from the time of receiving service call. This list is the most current available and Tarrant County reserves the right to add and/or delete services as needed.