Specifications include, but are not limited to: . The TUSF Administrator must maintain databases and record keeping processes and procedures for the TUSF that are separate and distinct from the databases and processes and procedures for any other funds that may be managed by the TUSF Administrator. If the chosen vendor is other than the incumbent, the TUSF Administrator will also be responsible for developing the databases and record keeping processes and procedures it will use to administer the TUSF. ii. The TUSF Administrator will receive inquiries from legislators, telecommunications providers, the PUCT, the media and the general public. The TUSF Administrator must be appropriately staffed to respond to such inquiries in a professional, consistent manner, and in accordance with PUCT directives. The TUSF Administrator may respond directly to inquiries from telecommunications providers and STAP vendors to assist them in paying into or receiving funds from the TUSF. The TUSF Administrator must refer all other requests from third parties to the PUCT.