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Basic Information

Reference Number

0000188037

Issuing Organization

City of Cedar Park

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP #05-014-218-IP-060

Title

Interactive Voice Response (IVR)

Source ID

PU.AG.USA.1921.C9059976

Details

Location

United States, Texas, Williamson County

Delivery Point

City of Cedar Park

Purchase Type

Term: 06/01/2018 12:00 AM CDT - 05/31/2023 12:00 AM CDT

Piggyback Contract

Description

The City of Cedar Park, Texas is seeking proposals from qualified and experienced Vendors to provide and implement an Interactive Voice Response (IVR) system to support electronic payments for the City’s Court and Utility Billing Departments. Detailed service requirements and performance conditions are described in Section 3.0 Scope of Work of RFP.

Dates

Publication

04/03/2018 10:25 AM CDT

Question Acceptance Deadline

04/23/2018 02:00 PM CDT

Questions are submitted online

Closing Date

05/03/2018 02:00 PM CDT

Contact Information

Eric Aiello

512-401-5176

Eric.Aiello@cedarparktexas.gov

Buyer Preferences, Guidelines & Requirements

General Requirements

- FOB Destination

- Insurance Required

Award Requirements

- All or None Award

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

All responses to this RFP shall be submitted on the attached response forms.
Proposals must be received at City of Cedar Park Finance Department at or before 2:00 PM CST on May 3, 2018. Each Proposal must be properly identified with the subject title and date and time due.