Specifications include, but are not limited to: A. The TRAIN Subscriber shall have the use of an identifiable TRAIN portal, developed to be SCORM and WCAG 2.0, Level AA compliant, which can be customized based on the customization checklist completed by Affiliate. B. The TRAIN Subscriber shall have access to a web-based catalog of course listings and database of learner records that is dynamically linked across TRAIN affiliates, enabling learners to simultaneously search for courses available locally, regionally, and nationally, as well as online or on-site. C. The TRAIN Subscriber shall have administrative control over its Affiliate portal via the Internet to perform actions such as: 1. Approve courses and course providers. 2. Manage and export Affiliate’s course, course provider, and learner databases. 3. Manage resources, discussion boards, announcements, and other learner support features on Affiliate site. 4. Register learners for courses and manage attendance. 5. Collect feedback from learners online using the evaluation tool or rating tool. 6. Grant role-based access for specific administrative functionality to others in the same organization. 7. Generate custom reports on data fields in the courses, users, and course registrations data tables, and share those reports with other administrators in the same organization. 8. Generate individual or aggregate course roster reports. 9. Share course provider administrative tools with partner organizations, such as the ability to post courses, manage rosters, deliver assessments and evaluations, and provide certificates. 10. Develop training plans (curriculums) consisting of any courses available to the Affiliate. D. The TRAIN subscription shall include access to marketing and reference materials to promote the Affiliate. Permission to customize existing materials can be granted by PHF. E. The TRAIN annual (one year) subscription shall include the following services and features: 1. One year hosting of Affiliate portal. 2. One year of membership in the TRAIN Learning Network Affiliate Consortium (“TAC”) for up to two (2) Affiliate staff, which shall include: a. Access to a TAC listserv, to support communications among affiliate representatives b. Periodic demonstrations of new enhancements, users of the system, and other educational purposes c. Delivery of a TAC Monthly Update newsletter d. Invitation to participate and present at the TRAIN Learning Network Annual Meeting 3. Routine site updates to repair or enhance existing features or add new features. 4. Technical support to maintain functionality of Affiliate portal as follows: a. Telephone technical support pertaining to site functionality for up to two (2) designated Affiliate administrators during normal Eastern Time business hours (unlimited use). b. Email technical support pertaining to site functionality for up to five (5) designated Affiliate administrators during normal Eastern Time business hours (unlimited use). c. Monitoring of the server and data center, 24 hours a day, 7 days a week. 5. Telephone or email assistance from Public Health Foundation (PHF) pertaining to portal administration in accordance with TRAIN Policies (https://www.train.org/main/help/policies) (up to 10 hours per year).
