A. Contractor shall provide alarm monitoring services with an Underwriters Laboratories (UL) Listed Central Station for a minimum of one hundred nineteen (119) electronic security monitoring devices. 1. UL Listing to include UL 827 and UL 2050, compliant with the National Guard Bureau (NGB) 2. Contractor shall be required to have geographic redundancy in alarm monitoring stations with central stations in separate geographic locations. Contractor shall list the locations in their response. a. Redundant monitoring stations are required to ensure continuous service in the event that any single monitoring location experience any type of cyber, mechanical, physical, or any other type of problem that would result in diminished operability. 3. Contractor shall provide electronic security monitoring services twenty-four hours a day, seven (7) days a week (24/7) including all holidays. B. Monitoring 1. Primary account (phone line) Monitoring shall be conducted via the primary communication channel, typically a dedicated phone line.
