Specifications include, but are not limited to: • Platform security approval, implementation and testing; - Well controlled testing of platform updates in non-productive environment • Single-Sign-On setup; • Transition and implementation assistance; • Maintain cloud-based platform with 24/7 availability • Provide strict enforcement of study and Institution budgets; • Provide reporting abilities: - On-demand and periodic reports, - Formats compatible with ERP upload and presentation. • Provide Cardholder support • Provide Institutional technical support Provide cards (custom branding ability preferred) • Support UTD's platform administrators in maintaining high levels of customer service, responsiveness, and compliance in day-to-day research participant payment operations institution-wide
