Specifications include, but are not limited to: The City of Rollingwood seeks bids from qualified managed service providers (“provider”) for the support and maintenance of its Information Technology. The scope of services serves approximately 20 employees and 6 elected officials and related systems, services, and assets. The required services are comprehensive, including laptop and desktop computers, servers, firewalls, switches, network storage, and related items. The required services also include the provision of internet access and VoIP phone services as well as comprehensive cybersecurity protection. The qualified provider would provide necessary technical services, which would enable the city to: Protect and secure its technology facilities Ensure the efficient operation of its data processing networks and related computer systems within the city Provide quality IT service for departments defined in the enclosed schedules Minimize spending and maximize the ROI for investment in technology
