Online classroom where participants should be guided through the learning modules. Requesting five 3-hour modules for a total of 15 hours of learning. Upon registering for the course, participants will have 60 days to complete the entire program. The classroom requires participate to watch the entire class video prior to moving onto the next section. After each video is a downloadable PDF workbook for each participant to download and save. Participants may stop and pause at anytime and return to where they left off. Title & Course Objective Listed Below: 1. Tactical Mindset Course Objective: Review Code Enforcement Officers Killed in the Line of Duty, Define "Dedicated Threat", Define "Combat Mindset", Discuss Faulty Assumptions, Review Routine & Complacency, Review Mental Awareness, Preparation and Conditioning, Discuss the difference between visualization and imagery, Overview of Situational Awareness (color codes & OODA Loop), and Overview of the SPAR Safety Model. 2. Fear Management Course Objective: Define "Fear", Discuss Psychological and Physiological Reactions to Stress, Review the Fight, Flight, Freeze Process, Review the Fear Model, Review Motor Skills to include Fine, Complex, and Gross, Explain the Inverted "U" Hypothesis, Review Perceptual Distortions, Discuss "Ambush Attacks", Review the Startle Flinch Response, and Explain Combat Breathing. 3. Verbal De-escalation Course Objective: Review the Violence Spectrum, Discuss the Goals of Violence, Explain Verbal De-escalation, Review Communication Barriers, Review De-escalation Strategies, Discuss Proxemics, Paraverbal Communication and Body Language, and Review the 4 Stages of a Crisis and Intervention Strategies. 4. Phases of a Contact Course Objective: Review Officer Safety Practices, Pre-contact, Contact, Postcontact, and Social Media Tips. 5. Surviving a Violent Encounter Course Objectives: Basic Overview of Use of Force, Survival Mindset, Realities of a Violent Confrontation, Self-Defense Requirements, Factors in Violent Encounters, Reactionary Gap/Reactionary Time, Defensive Targets, Situations to Avoid, Light as a Weapon, and Cover versus Concealment.