The Utilities Department, through its Engineering Division requests proposals from qualified firms to provide professional project management and program management support services for water and wastewater capital improvement projects. 19.1 The selected firm will support the engineering function of the Utilities Department, which is responsible for planning, design coordination, and delivery of water and wastewater capital projects. These services are intended to: 19.1.1 Enhance delivery of the capital improvement program. 19.1.2 Improve schedule and cost performance. 19.1.3 Standardize project management practices. 19.1.4 Provide project controls and performance reporting. 19.1.5 Support continuous improvement of internal processes.