Specifications include, but are not limited to: The required services to be provided are 1 Year Service Contract for two TECAN Fluent® liquid handlers. Equipment: TECAN Fluent® 2209000189 / 2209000185 Liquid Handler, Quantity 2. Equipment’s Purpose: The purpose of this equipment is to transfer and mix reagents and samples, and move plates to different magnet, shaking, heating, and cooling elements to perform automated sample preparation for next generation sequencing. The Annual Full-Service Plan must include: Service and preventative maintenance for the timeframe of contract execution date. One (1) Preventative Maintenance visit including all PM supplies. Cleaning and greasing, wear and tear of parts, adjustments, instrument specific tests as outlined in the Service Manual, travel costs and labor, and service report. Customer remedial maintenance will be as follows: Provide telephone and/or TeamViewer support in order to assess the malfunction, and if possible, provide corrective solution. All parts will be furnished on an exchange basis and will be new standard, equivalent refurbished parts, or parts of equivalent quality. On-site Field Service for TECAN Fluent®: All replacement parts, labor, and travel expenses are included. Software upgrades included if required for continued instrument reliability, usability, and/or safety. Service report.
