EPISD has decided to conduct this RFP to expand mental health services available to its employees. The following deliverables, among others, are expected as part of this initiative: 1. Program Administration Establish and maintain a confidential EAP program for all eligible participants Designate an account manager to serve as a point of contact Provide customer service and administrative support Supply promotional materials (digital and hard copy) to encourage program utilization Deliver utilization reports detailing service category, participation trends , and outcomes ensuring information is compliant with confidentiality requirements. Collaborate with EPISD Human Resources leadership team to evaluate program effectiveness. 2. Counseling Services Provide confidential short-term counseling services to employees. Offer multiple modes of access, including in-person sessions, and virtual counseling platforms Case management Provide referrals to long-term or specialized care, when clinically appropriate 3. Training and Education Provide training for managers and supervisors on recognizing and addressing employees in distress Offer employee workshops and seminars on topics such as resilience, stress management, burnout prevention, and mental health awareness Make available digital education resources, such as newsletters, webinars, and toolkits...
