Specifications include, but are not limited to: HHSC PCS is seeking competitive bids to establish Contract(s) for Clinical Laboratory services on STAT and as needed for Rio Grande State Center. a) Contractor shall provide services for afterhours, weekend and 24-hour assistance for STAT labs. b) Contractor shall provide outpatient lab services and offsite laboratory services. c) Contractor shall accurately process laboratory tests and provide results within time frames as agreed upon between contractor and RGSC. d) Contractor must establish a turnaround time for STAT results within two (2) hours after the specimen is delivered and received in the reference lab for RGSC. e) Contractor shall maintain files and records which may include lab results and lab orders and other items designated by RGSC. f) RGSC reserves the right to add and/or remove test at any time during the contract without penalties or additional cost from the contractor. g) Contractor shall provide reference laboratory courier services as needed and as requested by the RGSC. h) Contractor courier shall adhere to any required screening procedure to enter a facility in the Health and Specialty Care System. Upon arrival at the front gate, a screening may be conducted to include but not be limited to a forehead temperature check and health screening questionnaire to be permitted to enter the premises. i) Unforeseen delays due to unanticipated events such as inclement weather to include snow/ice or flooding on roadways, heavy traffic to include vehicular accidents and stopping traffic, and lost specimens will be handled on an individual basis. Contingency plans include pick-up and delivery at a later date or time and possible recollection of the specimen. Contractor will not be held responsible for those events out of their control. j) If the original test result appears to be inconsistent with the clinical evaluation, RGSC shall request the Contractor, at no cost to RGSC, to perform a retest to verify the accuracy of the test results. k) The Contractor shall be available to RGSC staff for consultation pertaining to laboratory testing results as needed. Contractor availability shall be during regular business hours of RGSC. l) Contractor laboratory information system is owned and maintained by the Contractor. RGSC shall view test results and print reports, as needed, via a secure internet web portal.
