1. Provide reliable and efficient maintenance services, minimizing downtime and ensuring continuous protection. 2. Offer comprehensive support to system users, ensuring they can effectively utilize the security systems. 3. Provide high-quality security cameras, access control systems, intercoms, and necessary software licenses, all of which are Genetec-compatible. 4. Ensure all equipment meets industry standards and client-centralized security system standards. 5. Install security cameras and access control systems at designated locations, ensuring proper configuration and integration. 6. Install conduit and wiring for devices according to local and State codes. 7. Test all installed equipment to ensure it functions correctly, meets performance standards, and is configured to be visible inside the Integrated Security System software. 8. Coordinate with the Facilities Building Security Coordinator or their designee for commissioning completed tasks. 9. Perform regular maintenance checks, software updates, and necessary repairs to ensure the continued optimal performance of the security systems. 10. Provide emergency maintenance services as needed to address urgent issues promptly. 11. Project Management a. Includes any product handling, product ordering, scheduling, and order processing tasks/duties. b. Provide internal project management to ensuring timely delivery and adherence to budget. c. Develop detailed project plans, including timelines, milestones, and deliverables, in coordination with the Facilities Building Security Coordinator or their designee. d. Coordinate with Facility Building Security Coordinator to ensure all project requirements are met. e. Provide internal procurement and inventory management to provide accurate delivery, checking in, checking out, and handling of security products / materials sold to the City of Denton. 12. Compliance a. Ensure all installations and maintenance activities comply with relevant health and safety regulations and industry standards. b. Obtain all necessary permits and approvals required to install and operate the security systems. c. Comply with inventory management processes as determined by the City.