C.4 SCOPE OF WORK The Contractor shall provide an IBIMS that shall encompass all the functions as listed in Section C.6, IBIMS Application(s) General Requirements. The IBIMS is to be deployed Agency wide. The locations are listed in Exhibit J.4. The terms, conditions, and requirements of the Contract pertain to all the Agency locations, unless otherwise stated. The Agency reserves the right to revise locations and to increase or decrease the number of workstations. C.4.1 Project Scope The Contractor shall: A. Review and provide confirmation (Gap Analysis) of Legacy Program functionality as outlined in Section C.1, Background, displaying operational requirements of the IBIMS and eCommerce applications. B. Provide detailed application process flow charts detailing adherence of proposed solution per the Agency business requirements. C. Provide design and customization of screens, dashboards, application functionality, and/or reports to support business processes of the IBIMS. D. Create initial output reports and documents. E. Provide for setup of secure access and creation of user profiles. F. Determine the various Mixed File Types, integration requirements and batch integration from the Flat Files, VSAM files, & Microsoft 2019 SQL Server to the IBIMS. G. Integrate data from the Legacy Programs various Mixed File Types. H. Provide documentation regarding data interfaces/data transfers. I. Provide documentation of security encryption standards for data sharing between the Agency applications, the IBIMS, and the remittance processing software of external banking transactions. J. Integrate the IBIMS with Microsoft Outlook for email functionality. K. Develop performance and stress test scripts with data reports of results, to include an architectural diagram displaying data points. L. Test applications and integration of various Mixed File Types. M. Conduct User Acceptance Testing (UAT). N. Develop a training plan and create training materials for application administrator level users and general application users. O. Provide end-user and application administrator training