The Information Technology works hand in hand with our managed services provider to ensure the continued availability and operability of City buildings and services. The department manages all City web infrastructure and security operations that are related to the City as well as coordinating projects and implementing new solutions to assist the City to better serve the residents of Eagle Pass. The City of Eagle Pass seeks to engage a qualified firm to provide comprehensive IT management and support services to enhance the effectiveness and efficiency of its technology operations. This Scope of Work outlines the key responsibilities, services, and expectations for the successful firm in supporting the City’s IT infrastructure.