1 Provide a system that supports strong citizen self-service capabilities. 2 Provide a system that supports strong field mobility capabilities. 3 Provide a system that meets PCI requirements for logon security. 4 Provide an SQL-based system. 5 Ability to operate in VM Ware environment. 6 Ability to recover individual records and/or to a specified point-in-time. 7 Ability for the system to be used simultaneously by multiple users. 8 Ability to flow all changes made in the system throughout all system modules without the need for duplicate data entry. 9 Ability to import and export data from (or to) standard file formats including but not limited to: HTML; XML; PDFs that are text based and searchable; ASCII; CSV; MS Excel; MS Access. 10 Ability to import and export data with web services formats. 11 Ability to support access for information for internally hosted or externally hosted applications. 12 Ability to post data in a real-time fashion. 13 Ability to provide a library of standard reports (i.e., "canned" reports). 14 Ability to provide an ad hoc reporting environment that is OLE-DB and SQL native compliant. 15 Ability to allow a user to modify existing reports, with appropriate security permissions. 16 Ability to access data files at the same time without collision or file/record/field locking problems.