Specifications include, but are not limited to: The following are the areas of support the new EHR System must include, but are not limited to: Front Office • Patient Eligibility Verification • Insurance Eligibility Verification • Scheduling & Reminders • Scanning • Demographic data management • Patient Portal Back Office • Integrated Billing • Authorization Management/Utilization Management • Records/Release Management Clinical • Rx Inventory Management & Reporting and e-Prescribing • Immunization Inventory • HIV Testing • TB Tracking & Management • Telehealth Solution • Encounter Notes • E-Fax with ability to save to patient record • Scanner with ability to save to patient records • Bi-directional interface capability with ImmTrac2 • State Reporting • Laboratory Integration • Mass vaccination capability • Electronic Patient Consent forms • Label and scan specimen collections WFWCPHD Requirements • Public Health-based system • User friendly with efficient workflows • HIPAA Compliant • Meaningful Use Certified • ONC Certified • Encrypted Data Transfers • Data is owned by the patient/client and the Wichita Falls-Wichita County Public Health District • Data use is restricted to that of the Wichita Falls-Wichita County Public Health District • Minimum uptime of 99.5% • Redundant data backup • Encryption must be established both “in transit” and “at rest” • Customizable to current and future needs • Desktop, laptop and device compatible • Must meet Payor requirements and changes • Must meet state and federal reporting requirements • Responsive and available customer service based in the United States • General support shall be available during normal business hours 8:00 AM - 5:00PM (CST) Monday thru Friday • Both printed and electronic training materials and documentation must be provided to staff • Training, troubleshooting, and maintenance materials shall be maintained and updated by the vendor
