Specifications include, but are not limited to: 10 Gb DIA Internet Service with bandwidth options of 5 Gb, 6 Gb, 8 Gb, and 10 Gb from July 1, 2024, up to a possible June 30, 2027. The contract should provide a 1-year term agreement with the ability to renew annually for two 1-year extensions. The proposals will be evaluated on a 3-year total cost of services. Provide a 7x24 Enterprise technical support desk and service. Provide a Customer Portal that allows secure access to view and manage the service with 24 hour a day, seven days a week access or provide usage reporting. Provide a solution that can monitor and report usage online, electronic format for billing and program assessment. The District reserves the right to use the Internet service for any District Internet traffic at the discretion of the District. The Proposer will provide a response to each Internet Access service requirement as to service availability and description of services to meet the service request.
