The purpose of this Request for Proposal (RFP) is to provide guidelines as to what SMU is looking for in a Custodial Services vendor, and to solicit proposals from companies with an interest in providing world class professional services for the Office of Facilities Management & Sustainability. The scope of services includes: • Routine and scheduled cleaning services • Annual flips/turns and move-in/move-out of student residential bedrooms in RLSH inventory • Summer conferences and camps services • Programmed, scheduled and routine hard surface Floor and Carpet Care Program • Summer and between-semester coverage • Spot cleaning of standard upholstered furniture • For restricted areas, the coordination with SMU on the removal and disposal of bodilyfluids • For non-restricted areas, removal and disposal of bodily fluids • Care of walk-off mats • Spot clean interior window and door glass below 10 feet above finished floor • Ice and snow removal from exterior entrances to streets within 10 feet • Routine brass polishing of interior and exterior handrails • Maintenance and upkeep of all standard dispensing units including battery replacement/repair • Regular identification of lamp outages in all cleanable areas and submittal of work order tickets as self-identified • Regular identification of stopped up or non-functioning toilets and urinals with submitting work order tickets • Lock and unlock all designated interior or exterior perimeter entry and exit doors that are keyed only • Replace and replenish disposable umbrella sleeves and stands; Not included in scope: • Individual spaces occupied by non-SMU tenants whereby custodial and/or housekeeping services are the tenants’ responsibility per a lease • Cleaning laboratory equipment, sink hoods, shelves, and countertops • Cleaning art room kilns, ovens, countertops, and sinks • Cleaning music room equipment • Cleaning departmental break room and personal kitchen equipment, refrigerators, microwaves, dishwashers, coffeemakers, dishes, utensils, and vent hoods • Movement and disposal of personal documents and belongings on horizontal surfaces • Movement and disposal of trash other than that labeled “TRASH” or in trash cans • Watering interior plants • Feeding animals and clean-up of animal-related damage • Environmental hazard clean-up, removal, and disposal • Purchase and replacement of walk-off mats • Daily housekeeping of faculty and staff apartments, including kitchens and kitchen equipment • Cleaning area rugs, tapestry, drapes, and curtains • Interior window and glass cleaning above 10 feet from finished floor and/or confined space • Single family homes • Restricted lab spaces • Exterior window and window system cleaning • Cleaning artificial plants • Refinishing and resurfacing wood, specialty, and signature floors • Purchasing of trash and recycling cans, if not provided by waste disposal service provider • Room air freshening dispensing unit and refill • Purchase of linen and linen services • Purchase of shower curtains • Purchase of sanitary napkin dispensers and products • Biohazards disposal • Infectious disease breakout • Deep-clean of upholstered furniture or personal and antique furniture • Cleaning artworks and graphics
