The scope of work shall be finalized upon the selection of the Firm. The respondent’s submission shall have accurately described your understanding of the objectives and scope of the requested products and services and provided an outline of your process to implement the requirements of the Scope of Work and Services. It is anticipated that the scope proposal submission will include, at a minimum, the following: Units must be installed within 24 hours of request. The awarded contractor will be required to meet the minimum insurance requirements as attached, including general liability, auto liability, and workers’ compensation. Service shall include the complete removal of wastes, replacement of appropriate chemicals to assure masking of odors and cleaning and disinfection of units, replacement of supplies, repairs to units and equipment, and all other services necessary to maintain a neat and sanitary unit. All units will be supplied and restocked after each servicing with a minimum of 1500’ of twoply toilet paper and a scented odor disk as needed The successful contractor shall be responsible for repairs and replacement of their units due to damage resulting from vandalism, accident, storm, or otherwise. Repairs or replacement of the unit shall be made by the contractor within twenty-four (24) hours of notification to ensure uninterrupted service. Pricing shall include delivery, set-up, supplies, removal, urinals, servicing as specified and all fees, including loss damage waivers. The City will not be held responsible for damage to units and has opted to purchase the loss damage waiver. The successful contractor must be available to respond to weekend and holiday service and/or problems. The successful bidder will provide the City of Denton with one or more emergency “ON CALL” telephone numbers. Emergency response time is within four hours of notification by city personnel. Unit locations vary within the city of Denton.
