1. Case Management Proposer will provide services in the home with the juvenile and family. Case management services include: a. Coordination with schools, b. Participation in Admission, Review and Dismissal Committee (ARD), c. Teacher consultation, d. Community linkages with support agencies, service providers, and health services; e. Rehab services with a focus on symptom management and community living skills; f. Skill-building services to include conflict resolution, anger and stress management, parenting skill development, substance abuse intervention and communication. g. Provide independent living skills, linkages or resources for vocational skills development when recommended by the department and in collaboration with the service provider. h. Telehealth case management services must be available on an as needed basis and must be approved by the Juvenile Probation Officer, Juvenile Probation Manager and/or Director of Probation Services/Special Programs prior to the service delivery. 2. Referral to Therapeutic Services a. Refer and coordinate therapeutic services, as needed, that include at a minimum trauma-informed care to address mental/behavioral health and substance use. b. Referrals must be made to counseling services on an individual basis. The service plan and service delivery must include the involvement of the Juvenile Probation Department, extended family, school, peers, health services, community groups, and/or other involved agencies to effectively address the needs of the family. 3. Psychiatric Services Capability to refer and coordinate psychiatric services must be made available within 10 working days of request by the juvenile probation department. Proposer must have capability to refer to a psychiatrist licensed in the State of Texas who will objectively assess and identify the presence of mental health disorders that require further intervention. 4. Crisis Management a. The case manager must be accessible on an as needed basis to address crisis calls 24/7 that may arise and provide de-escalation strategies to alleviate stressors until appropriate therapeutic interventions can be accessed/provided. The case manager is responsible for addressing and referring family for services to address mental/behavioral health issues. b. Provide support and continued linkage to necessary services in the community.
