Specifications include, but are not limited to: The County understands that there are many benefits to invest in an automated ballistic imaging device. To assist the County in budgetary planning for future automated ballistic imaging device efforts, Respondents are asked to provide comprehensive details about the solutions offered. The Respondents reply SHOULD include, but is not limited to, the following: 1. Describe Use Cases involving the application of an automated ballistic imaging device in the following lines of business: a. Criminal Investigations to include: Criminal Investigations Division (CID), Human Trafficking Unit (HTU), Combined Narcotics Enforcement Team (CNET), Patrol, and the Tarrant Regional Auto Crimes Task Force. 2. Does your company offer onsite assessments or site surveys to ensure proper application or implementation of your solution? a. Will cost estimates include any start-up costs that would be needed for this device? b. Will cost estimates include recurring costs for the following: i. Software - Annual maintenance fees ii. Support Contract - For additional support for a defined period for the system A. Do you offer Pilot Programs that allow us to try an automated ballistic imaging device before investing in a full system? If yes, please explain. B. What specific types of devices are offered and/or supported? a. Please include specify brand and model numbers. C. With respect to the reorder of parts and other consumables, how do you handle fulfillment? In advance and on-site?