Specifications include, but are not limited to: Contractor will provide the following services to University: 1.5.1 Athletics Career Services Website 1.5.1.1 A branded network website 1.5.1.2 A specific URL to host the branded network website 1.5.1.3 Unlimited user accounts 1.5.1.4 Unlimited administrative accounts 1.5.1.5 An efficient roster management and reporting tool to manage user accounts and key characteristics (graduation year, athletics accomplishments, academic programs, contact information, etc.) 1.5.1.6 A platform which supports mentorship programming and management 1.5.1.7 Proposed solution must meet ISO security requirements of confidential data. Visit the following website for additional information related to University ISO standards and guidelines for application development and administration: https://security.utexas.edu/policies 1.5.2 Customer Service 1.5.2.1 Availability during normal business hours and emergency support options available 24 hours a day, seven days a week with a response time of no more than 48 business hours. 1.5.2.2 Include multiple avenues for addressing customer support needs (e.g., online, email, phone, in-person, etc.). 1.5.2.3 A customer service structure must exist that ensures business continuity in customer support to ensure responsiveness and fulfillment of customer needs. 1.5.3 Implementation and Training 1.5.3.1 Develop an implementation and training plan that includes in-person training of users and estimated timeline for full implementation. 1.5.3.2 Availability of in-person or web-based training. 1.5.3.3 Availability of advanced notification and training as software updates become available...