Specifications include, but are not limited to: 1. Provide the following services: Provide armed or unarmed security personnel at all locations as requested by EEISD Provide additional security personnel at off-site events and/or extended hours, as requested by EEISD Provide invoices pursuant to agreement with EEISD on a monthly basis. All invoices must be submitted with appropriate supporting documentation as described by the terms of agreement with EEISD Be compliant with all federal, state and Texas Department of Public Safety regulations as mandated by law. 2. Provide Training Details: Responders must provide details regarding training provided for their officers, frequency of training, types of certifications/licensure maintained by officers and/or the agency, supervisory and management oversight infrastructure, training for officers related to changes in laws, etc. 3. Customer Experience: EEISD is a service-oriented District. Responders must describe any training provided to their officers to ensure a positive customer experience for EEISD parents and students as well maintaining control over the safety and security of the site. 4. Clearly define service rate: The rates charged for providing security services must be listed in detail. If a discount applies to multiple locations, responders must clearly define applied discounts. Proposal must clearly define the rate for armed and unarmed guards. Any charges related to equipment utilized in the process of providing these services must be clearly defined as well. All responders must provide an explanation of all charges that may be assessed. 5. Provide References: Responders must provide at least 3 references of similar services provided along with a general description of the scope of services provided, length of time for which those services were provided, etc. Clearly indicate if EEISD may tour that facility to evaluate the customer experience and professionalism of officers.
