Specifications include, but are not limited to: HHSC PCS is seeking competitive bids to establish contract(s) for armed security guard service for Region 1. Both HHS Agencies, HHSC and DSHS, will be entitled to use any contract awarded as a result of this Solicitation. The required services to be provided are armed security guard services for Region 1. Armed Security Guard: a) Security Guards must be licensed to carry a firearm according to state regulations and have at least one (1) year of documented experience in the security industry. Documentation of experience must be supplied to HHSC for each Security Guard assigned to a post. Any new personnel must also supply satisfactory documentation of experience prior to their initial assignment to a post. b) The Security Guard should be fluent in English and able to communicate clearly both verbally and in writing. c) No Security Guard shall be paid for over-time duty or for days that the offices are closed for official State holidays. It will be the responsibility of the awarded contractor to ensure each officer is relieved and rotated appropriately to negate overtime. d) Security Guards will report on time, in uniform at all times while on duty, oriented to security duties, properly instructed, supervised and with completed background checks. e) The Security Guard shall report to the appointed HHSC authorized representative for each site assigned. Names and phone numbers of each security guard will be provided by the Contractor’s contract manager. f) The Security Guard will limit telephone calls to emergency and official business use only. If using a state agency phone, collect and long-distance calls are not permitted. Misuse of state agency phones could lead to termination of the contract. Use of state agency computers, copiers or any other state-owned equipment is not permitted. Guards will not occupy a private office with agency facilities or engage in lengthy personal conversations or other activities other than that of providing continuous security services as specified herein. Security Guards are only permitted to personal cell phone usage on breaks or while at lunch.
