Specifications include, but are not limited to: 4.1.1 Capacity, Scalability and Disaster Recovery The system or solution should be capable of providing the initial properly sized capacity of service to meet runtime requirements.; The system or solution should also be capable of providing monitoring and alerting as to capacity, security and performance alarms into standard monitoring systems approaches.; 4.1.2 General Network and Connectivity Microsoft© Active Directory compatibility and extensibility is a major requirement.; The systems or solution must support standard and up to date networking protocols for local area networking, wide area networking and storage networking.; The systems or solution must support standard TCP/IP services and associated protocols and subsystems, such as DNS, DHCP, NTP, SNMP, etc.; 4.1.3 Security and Authorization/Authentication The system or solution is required to adhere to current security and information protection best practices as outlined in major frameworks such as HIPAA, HITRUST, NIST and PCI.; The system or solution should be flexible and compatible with standard Role Based Access Control frameworks (RBAC) and be fully compatible with Microsoft© Active Directory Services.; The system or solution, if integrated with windows, should not require its services to run as a privileged user (in a domain group such as ‘administrators’) and should not be required to run any services on a domain controller.; 4.1.4 Support and Maintenance Our operational and service expectations for ongoing service and support are as follows, in line with our vertical needs and service obligations to the communities we serve.; All systems and solutions should be supported by the vendor on a 24x7x365 basis with a strong preference to continental U.S. based service personnel (phone and onsite).
