Specifications include, but are not limited to: 1.The Contractor shall provide all service and deliverables as required, described and detailed herein and shall meet all service and delivery timelines as specified by the Scope of Services. 2.The Contractor shall provide support of the Facility Commander client application, server application, database, security panels, and related security hardware. 3.The Contractor shall provide support for product upgrades, maintenance releases, and/or software patches to client, server, and database software. 4.The Contractor shall obtain additional licensing that may be required for the TWRA’s use of Facility Commander, including: standard photo imaging, client, reader, camera, and API licensing. 5.The Contractor shall have at least one (1) year experience with Facility Commander WNX 7.7. 6.The Contractor should have extensive knowledge of ACU series controllers. DirecDoor controllers and PXNPlus CPU microcontroller. 7.The Contractor shall assist the TWRA with new location installations. This will require a Statement of Work (“SOW”) and must be approved by an authorized representative before work begins. Also See 19. Job Estimating.