Specifications include, but are not limited to: Knox County intends to procure services from a vendor that can provide a turnkey scalable solution for tracking assets, vehicles, and personnel using Satellite Global Positioning System (GPS) remote sensing units that once installed can wirelessly transmit data and/or telemetry to a software provider where the collected data will be stored and used by County personnel to increase departmental efficiency. Proposers’ submittals should address the following criteria regarding web based user interface platform, cost, experience providing similar scope and scale for other municipalities or governmental agencies, customer service, and GPS hardware. Knox County will evaluate the submittals based on the Evaluation Criteria listed herein to determine proposed GPS hardware capabilities, diversity of GPS hardware, monitoring software capabilities, warranties or guarantees of services, and cost