The State issues this RFP for a Statewide Case Management System (CMS) and eFiling Application for Tennessee’s courts including Circuit, Chancery, Criminal, Probate, General Sessions and Juvenile Courts. Currently, Tennessee courts utilize a variety of CMS solutions across the state (i.e., ~14 different CMS). While the AOC-provisioned on-premises CMS is predominantly used in most small to medium-sized courts (e.g., Coffee, Bradley, Franklin, and Pickett counties), there is also a mix of COTS and custom-built solutions employed throughout the state, including in larger courts (e.g., Davidson, Shelby, Knox, Hamilton counties). The Statewide CMS must offer both statewide and local flexibility, interoperability, and robust security to effectively address the diverse operational needs of Tennessee's Trial courts. The Statewide CMS and eFiling Application will enable the state to transition from its present state of disparate CMS and eFiling applications to a unified, statewide commercial off-the-shelf (COTS) Software as a Service (SaaS) CMS and eFiling application Solution.
