Specifications include, but are not limited to: The successful proposer (“Contractor”) shall staff and operate all Public Parking Facilities twenty-four (24) hours per day, seven (7) days per week, in a first-class manner and provide prompt, courteous, safe and efficient service at all times. Demonstrate exceptional leadership, innovation, and management in regard to parking facilities, including but not limited to suggestions for continuous improvement of parking products at BNA. The Contractor shall be responsible for all aspects of the operation of Public Parking Facilities including, but not limited to, staffing, training, customer service, PARCS system management, PARCS maintenance, PCI compliance, airport roadway/website parking informational signage, removal of abandon vehicles, janitorial, snow removal and all other activities normally associated with the management of a paid public parking facility. In addition, the Contractor will be responsible for continuously updating the Airport Authority on the performance of the parking products at BNA. The Airport Authority has the right to change, add, delete parking facilities and modify/eliminate staffing positions and levels at any time during the term of the contract.
