Provide containers, collection, pick-up, transportation, segregation, specific processing, shipment and marketing of the refuse and recyclable materials. Containers shall be maintained in good condition, without graffiti and with fully operational and attached lids. * Bins that are found to be deficient by either the contractor or Metro shall be replaced and/or refurbished. * The contractor shall identify and communicate to Metro means to reduce refuse materials and increase recycling at Metro facilities. * Optimize current hauling, garbage disposal, and recycling operations and services to reduce overall waste management system costs. * Develop a detailed tracking, reporting, and billing/invoicing system to support Metro's goal setting, performance tracking, and decision-making ability. * Collaborate with Metro's Sustainability division to implement and operate the refuse collection and the Recycling and Waste Diversion Program. This includes conducting educational training and outreach as necessary, including but not limited to: * Recycling procedures or waste minimization, * Recycling center tours, * Meetings with sustainability staff regarding the program. * Contractor shall furnish all labor, material, vehicles, refuse and/or recycling containers (including repair services), and any other items or materials necessary to perform the refuse and/or recycling collection services described in this document. In general, the services involve loading and transporting refuse from a refuse collection site to a refuse disposal site and loading and transporting recycling materials from a recycling collection site to a recycling sorting and reclamation site. * Contractor shall comply with all state, county, and local laws regarding refuse disposal and/or recycling.