a. Medicaid or Health and Human Services activities, including: i. CMS Certification support ii. Medicaid and Health and Human Services business and industry expertise iii. Operational, Strategic and Business Enterprise Architecture Planning Subject Matter Expertise iv. Medicaid Information Technology Architecture (MITA) support v. Advance Planning Documents (APD) support, including planning, implementation, operational, close-out and annual updates vi. Procurement and Deliverable review activities support vii. CMS payment reconciliation and enhanced funding allocation verification viii. Federal communication review, guidance, and expertise b. Information Systems (IS) Operations activities, including: i. Current state business process documentation ii. Future state business process improvement recommendations iii. Contractor and invoice compliance support iv. Content management support, including maintenance of TennCare document repositories v. Testing execution support vi. Dashboard support and analytics reporting vii. Accounting and budget support viii. Additional Business Support Services as requested by TennCare
