Specifications include, but are not limited to: Implementation Consulting Services 3.1 The Contractor shall provide to STS professional services, including but not limited to: a) Installation and configuration of Kofax RPA in three (3) environments: DEV, UAT, and PROD, HA in UAT and PROD only. b) Contractor shall lead a requirements analysis and design workshop – anticipated duration three (3) days/ twenty-four (24) hours. c) Contractor shall create a FDD which details the expected Robot execution of the seven (7) use cases, which are described below. d) Contractor shall lead the development and testing of seven (7) eServices Robots as outlined by STS: o Driver License Renewal o Order Driver License Duplicate o Change Address o Advance Graduated Driver License o Reissue Driver License Post Reinstatement o Pay Reinstatement Fee o Manage Emergency Contacts e) Contractor shall provide UAT testing support – anticipated duration thirty (30) hours per week for four (4) week testing period f) Contractor shall provide RPA administrator knowledge transfer – anticipated duration three (3) days/twenty-four (24) hours. Consulting Services Scope 4.1. Contractor shall work within the estimated number of hours defined in this Contract, however; efforts may exceed the estimated number of hours defined in this Contract and additional hours shall require issuance of a Change Order to this Contract or a separate Contract. Additionally, if STS requests scope or schedule changes, a change request process must be initiated in writing and approved in writing 4.2. Task requests shall be at the discretion of the STS contact or an individual identified by STS as authorized to request Consulting Services under this Contract. Tasks contemplated for STS request under this Contract, subject to STS direction and available hours, are as follows: 4.2.1. System Architecture Discovery: STS may request that Contractor conduct investigative discussions with STS technical and business subject matter experts to elicit and refine robotics process system architecture requirements and constraints. 4.2.2. Kofax Software Installation, Configuration and Environment Review: STS may request that Contractor work with STS technical resources to implement and verify a physical, logical and security architecture appropriate to the STS’ individual objectives.