1. Response Time Describe your capability of responding to multiple emergency calls within two (2) hours, twenty-four (24) hours per day; seven (7) days per week. 2. Emergency/Routine Maintenance Repair Services Describe your ability to ensure twenty-four (24) hour emergency and routine maintenance repair services and minor installation on the following: A. General pipe fitting work to include fuel gas, steam, and hot water piping systems. B. Electric, electronic and pneumatic control systems. Air-handling units, fan coil units, duct systems/dampers and unit ventilators. C. Auxiliary heat and air-conditioning equipment, such as pumps, valves, coiling towers and air compressors. D. Trouble shoot and repair high and low pressure boilers and hot water generators and associated boiler controls. E. Packaged air-conditioning systems to include roof top units, size will normally be up to 100 tons. F. New installation work as directed. G. Provide assistance as requested in summer/winter start-up of machinery. 3. Quick Response Ability Describe your ability to provide adequate vehicles and communications equipment to ensure a quick response, such as radios, pagers, mobile phones, etc.
